Last updated: September 18, 2026
Who We Are
TideGeniX (“we,” “us,” or “our”) operates the website tidegenix.com (the “Site”). TideGeniX supplies research-use-only peptides and laboratory reagents intended exclusively for scientific, laboratory, and non-clinical research applications.
These Terms & Conditions set out the rules governing your use of the Site and your purchases from us.
Acceptance of Terms
By accessing or using the Site you confirm that you have read, understood, and agree to these Terms. If you do not agree, stop using the Site.
We may update these Terms at any time. Continued use of the Site after a change is posted means you accept the updated Terms.
License to Use the Site
Subject to these Terms, we grant you a revocable, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes.
Definitions
- Company – TideGeniX, the operator of this Site, located in the United States.
- Service – the products, features and functions made available through the Site.
- Third-party service – external providers such as payment processors, shipping carriers and analytics platforms.
- Device – any internet-connected device used to access the Site.
- Cookie – a small data file stored on your device to identify sessions and preferences.
- You – any individual or entity accessing, using, or registering on the Site.
Research Use Only
All products are sold strictly for research, laboratory, or analytical purposes. They are not for human or veterinary use and not intended for therapeutic, clinical, diagnostic, cosmetic, or food applications. TideGeniX does not provide medical advice, dosing instructions, or treatment recommendations.
Age Restriction
The Site is intended for users 21 years of age or older. By using the Site you confirm that you meet this requirement and that you are an independent or qualified researcher.
User Responsibilities
- Provide accurate, current and complete information when registering or placing an order.
- Keep your account credentials confidential.
- Notify us immediately of any unauthorized access to your account.
- Accept responsibility for all activity that occurs under your account.
Restrictions
You agree not to:
- Sell, rent, lease, license or otherwise commercially exploit the Site or its content.
- Modify, reverse engineer, decrypt or disassemble any part of the Site.
- Create derivative works from Site content or remove ownership notices.
- Attempt unauthorized access to systems, accounts or restricted areas.
- Use automated bots or scraping tools without our written consent.
Orders and Pricing
Prices are in U.S. dollars and may change without notice. We may refuse or cancel any order, including where the intended use appears inconsistent with these Terms. Your payment statement shows a receipt code, not product names.
Returns and Refunds
If you are not satisfied with your purchase, contact us within 30 days of receiving your order. Products must be unopened, unused and in original packaging; items returned due to misuse or violation of the Research-Use-Only policy will not be refunded; refunds are issued after inspection and approval. See our Refund & Returns Policy.
Limitation of Liability
TideGeniX shall not be liable for direct, indirect, incidental, special or consequential damages; loss of data, profits, revenue or business interruption; or issues arising from use of products contrary to Research-Use-Only guidelines. Our total liability will not exceed the purchase price of the affected product.
Indemnification
You agree to indemnify, defend and hold harmless TideGeniX and its affiliates from any claims, losses, liabilities, damages or expenses arising from your use of the Site, your violation of these Terms, or your infringement of third-party rights.
Your Suggestions
Suggestions, ideas or feedback you send us become our property and may be used without credit or compensation.
Links to Other Websites
The Site may link to third-party websites we do not control. We are not responsible for their content, terms or policies, or for any transactions you conduct there.
Cookies
We use cookies to keep your cart, remember your age and research-use confirmation, and analyze traffic. You may disable cookies in your browser; some features may then not work.
Changes to These Terms
Updated versions will be posted here with a new “Last updated” date. Please review these Terms regularly.
Our Shipping Policy, Refund & Returns Policy and Privacy Policy form part of these Terms.
Contact Us
Contact form: https://tidegenix.com/contact-us/
Email: info@tidegenix.com
Address: TideGeniX, 4005 Manzanita Ave, Suite 6-134, Carmichael, CA 95608
Customer service hours: Monday – Friday, 9:00 AM – 6:00 PM PT. Closed weekends and U.S. holidays.
